French Customer Care Advisor in Porto

Are you a master of the French language? We're searching for a standout individual to join us as our Customer Service Maestro! About Us:  We are committed to delivering top-notch customer satisfaction and aim to create a welcoming atmosphere for every client. Our team is dedicated to cultivating a positive workplace culture where collaboration and mutual support are at the heart of everything we do. Role Overview:  As the initial point of contact for our customers, you'll handle incoming calls with professionalism and warmth. You'll greet each customer with care, offering tailored advice to address their needs, and providing personalized solutions to ensure their satisfaction. You’ll also represent and champion our company culture, contributing to a positive and collaborative work environment. Key Responsibilities: Professionally and courteously handle incoming customer calls. Warmly greet customers and provide guidance tailored to their specific needs. Deliver personalized solutions on every call to ensure customer satisfaction and effectively address their concerns. Embrace and promote the company culture, fostering a positive and supportive work environment daily. Requirements: Native French speaker EU Citizenship or Portuguese Residency Card Why Join Us: Competitive Salary: We offer a salary package that reflects your expertise and hard work, ensuring you're well-compensated for your efforts. Performance Bonus: In addition to your salary, you'll have the chance to earn bonuses based on your performance, motivating you to excel. Meal Allowance: Benefit from a meal allowance that covers your daily meals during working hours, keeping you energized throughout the day. Transportation Allowance: We offer a transportation allowance to ease your commute, making your journey to work more convenient and affordable. Health and Life Insurance: Comprehensive health and life insurance to support your well-being. Onsite Work Environment: Enjoy the benefits of working onsite, fostering strong team communication and collaboration. Ready to start your journey in customer support with us? Apply now, and we'll be in touch soon!