English Customer Support - Online Sales Platform

  • Lisboa
  • Gigroup

You want be a English Customer Service Agent for one of the one of biggest Online Sales Website in the world? Check the offer below.

TASKS :

  • Placing orders
  • Inquiries about Company products
  • Locating product at company stores and Authorized Dealers who carry company products.
  • Collecting and providing feedback regarding company products, websites, and advertising.
  • Checking on Order Status.
  • Setting up returns, checking status of returns and refunds, assisting with refunds (dependent on payment method).
  • Setting up claims and checking on status.
  • Handling Consumer Complaints regarding their experience at Company Authorized Retailers.
  • Providing technical support for users of NK Apps.

REQUIREMENTS :

  • High school degree

  • Know way around a computer;

  • Focused and driven;

  • Enjoy working with people and are empathetic;

  • Be fluent in English (mandatory).

  • Availability to work 8 hours per day between 7am and 10pm from Mon-Saturday * OFFER :

  • Gross month package approximately 930 euros (Base Salary + Language Bonus + meal allowance);

  • Performance Bonus;

  • Work with people from all around the world!

  • Start right away!

Telecomunicações e Contact Centers : Atendimento ao Cliente (Customer Services) : 36715 - Lisboa : Lisboa - Lisboa :