Dutch-speaking Customer Support Representative For

  • Lisboa
  • City Job Offers

Are you ready to embark on an exciting career journey in Lisbon? Join a dynamic team as a Dutch-speaking Customer Support Representative for a leading renewable energy company. At our heart, we're all about providing exceptional customer experiences. Here's your chance to make a meaningful impact!

  • About the Company

At the forefront of renewable energy, we are committed to making a positive impact on the environment. Join us in our mission to drive sustainable energy solutions.

Your Profile

  • Proficient Dutch and fluent English :

  • Excellent communication skills, empathy, and team spirit.

  • Previous experience in Customer Service is a plus.

  • Attention to detail - recognizing that small details can make the biggest difference.

  • Demonstrated ability to work independently and make decisions with mínimal supervision.

  • Passion for delivering exceptional customer experiences.

✨ Your responsibilities : You will be at the forefront of our mission to deliver top-notch customer service in the renewable energy sector.

  • Promptly responding to customer inquiries.
  • Engaging with customers through various communication channels.
  • Addressing and resolving customer concerns and complaints.
  • Developing an in-depth knowledge of our products to effectively answer questions.
  • Maintaining records of customer interactions, transactions, comments, and complaints.
  • Collaborating and coordinating with colleagues when necessary.
  • Providing valuable feedback to improve our customer service process.

❤️ Benefits :

  • Competitive wages with fourteen monthly payments per year :

  • Relocation package (Flight reimbursement, financial support for accommodation)

  • Health Insurance from day one of your contract

  • Performance Bonus :

  • Meal allowance in voucher card (net)

  • Major Care (up to 6 appointments per support area: psychological, financial, legal and psychosocial) :

  • Urban Sports free membership :

  • Flexible work schedules

  • Well-being campaigns, training and development programs, partnerships/discounts, and year-round events

  • Feel Good Community - Tailored wellness and psychological support for our teams

  • Opportunities for career progression and international growth

  • Refer a friend program and other incentives

  • A modern work environment in an attractive location with excellent public transport connections

  • Experience the vibrant city of Lisbon, known for its quality of life

Join us in creating opportunities and making a difference in the world of renewable energy. Your journey starts here in Lisbon.