Customer Support for Online Market - German Speaker

Why join us

Do you want to contribute to the growth of our company and make your valuable contribution by showing us your talent with your accounting and leadership skills? Then join our team! You will grow with us in a global company that puts its people at its heart.

About the job role: As an Italian Customer Support, you will provide warm and professional contact to each of our customer clients and solve with precision and efficiency emerging issues that customers may face. You will ensure excellent service standards and maintain high customer satisfaction while enjoying every day on the job.

As an Italian Customer Support, you will :

• Resolve product or service problems by clarifying the customer's complaints.
• Provide accurate, valid, and complete information by using the right methods/tools.

We’ll be a great match if you :

• Fluent or Proficient German (C2) :

• Excellent communication skills coupled with empathy and team spirit

• Previous experience in Customer Service or as a sales representative is a plus

• For non-EU residents, it is mandatory to have a valid work permit

You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.

• Please note that non-EU residents must have a valid Portuguese work permit to be considered for employment._

What we offer :

• Competitive wages (14 monthly payments per year)
• Monthly meal allowance paid in voucher card (net)
• Health Insurance after 6 months
• Personal development programs and mentoring to develop skills
• Possibility to participate in a growing multicultural project
• Good career prospects in a reputable company that rewards serious and hard workers

Life at our company :

• Work in a diverse environment with people from over 75 nationalities
• Benefit from our modern amenities, many discounts on local businesses, company parties and events, and much more!
• We promote inter-company mobility to work at any of our sites around the world

Who we are

Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp , you will be part of a community of over 120,000 game-changers from more than 140 locations in 60 countries.

Join us at Webhelp and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects for some of the most progressive B2C and B2B brands worldwide.

If this sounds like you, join us!

Webhelp Portugal is an equal-opportunity employer.

• Webhelp considers diversity as a fundamental resource and it offers everyone access to employment opportunities, regardless of their gender, age, religion, ethnicity, or any other classification protected by applicable national laws._